1. Scope
This Policy applies to information WorkPlus Solutions LLC receives through this website, website inquiry and application forms, email, telephone calls, SMS/text messaging, recruiting activities, and business communications. It does not govern the independent privacy practices of healthcare facilities, government agencies, licensing bodies, immigration providers, or other third parties whose services or websites you may use separately.
2. Information we collect
Depending on how you interact with WorkPlus, we may collect information such as:
- name, email address, telephone number, and other contact information;
- professional and recruitment information, such as occupation, specialty, experience, work authorization or pathway status, country of residence, and information you choose to include in an inquiry;
- employer or facility information submitted in connection with a staffing or recruitment request;
- communications and correspondence you send to us, including email and SMS content; and
- basic technical information associated with use of the website, such as browser, device, security, and server-log information that may be processed by our hosting and technology providers.
Please do not submit Social Security numbers, passport numbers, banking credentials, medical records, or other highly sensitive information through the public website forms unless we specifically provide a secure method for doing so.
3. How we use information
We may use information to respond to inquiries; evaluate or coordinate candidate recruitment; communicate about interviews, applications, onboarding, credentialing, placement, or related services; respond to healthcare employer requests; maintain business records; improve and secure the website; comply with legal obligations; and protect WorkPlus, candidates, clients, and others from misuse or fraud.
4. SMS / text messaging
If you provide a mobile number and affirmatively opt in to SMS communications, WorkPlus may send you one-to-one text messages relating to your inquiry, application, interview scheduling, recruitment status, onboarding, credentialing, appointment coordination, client support, or other business communications you requested or consented to receive.
Message frequency varies. Message and data rates may apply. You may reply STOP to opt out of further SMS messages or HELP for assistance. Opting out of SMS does not prevent us from contacting you through another method where permitted and appropriate.
Mobile information and SMS opt-in consent are not sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. SMS opt-in data and consent are not transferred to third parties for their own messaging campaigns.
We may use service providers that help us operate our communications systems, but they may process mobile information only on our behalf and subject to appropriate restrictions. Consent to receive SMS from WorkPlus is specific to WorkPlus and is not treated as consent to receive messages from another organization.
6. Retention and security
We retain information for as long as reasonably necessary for the purposes described in this Policy, including recruitment and business operations, recordkeeping, dispute resolution, legal compliance, and security. Retention periods vary depending on the type of information and the relationship involved.
We use administrative, technical, and organizational measures intended to protect information. No website, storage system, or transmission method can be guaranteed to be completely secure, so you should use care when sending sensitive information electronically.
7. International processing
WorkPlus supports recruitment and business activities that may involve more than one country. Information may therefore be processed in the United States or other jurisdictions where WorkPlus, its affiliates, clients, or service providers operate. Privacy and data-protection laws may differ between jurisdictions.
8. Your choices and privacy rights
You may ask us to update or correct information you have provided, request information about our handling of your data, or ask us to delete information where applicable. Certain information may need to be retained for legal, contractual, security, or recordkeeping reasons.
For marketing email, use the unsubscribe mechanism when one is provided. For SMS, reply STOP to opt out. You may also contact us using the information below.
9. Children
This website and our recruitment services are intended for adults and professional or business use. We do not knowingly use the website to solicit personal information from children under 13.
10. Changes to this Policy
We may update this Privacy Policy from time to time. When we make material changes, we will post the revised version on this page and update the effective date.
11. Contact us
WorkPlus Solutions LLC
200 Washington Avenue, Floor 5
Towson, MD 21204, United States
Email: info@workplussolutions.com
Phone: (410) 921-9282